Relations - Supplier Relationship Management

The time to act is now. Build Trust. Forge Relationships. Win Together.

Supplier Strategy & Segmentation

Effectively allocate resources — Segregate suppliers based on impact and alignment with your business goals to determine the level of engagement each supplier requires.

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Relationship Governance

Do the right thing — Share information and stay on top of joint activities and events by connecting on a single interface for suppliers, buyers and internal stakeholders.

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Performance Management

Drive impact — Highlight issues as they arise, identify problem root causes, and improve supplier performance and service towards customers.

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Supplier Development

Collaborate strategically — Automatically identify areas of improvement for each supplier and systematically work with your suppliers.

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Insights & Reporting

From data to action — Integrate hard facts with soft data from internal sources and external intelligence to get a holistic picture of each supplier, all at the click of a button.

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Risk & Quality Control

Cover defense & offense — Understand hazards and risks on time and promptly take mitigating actions.

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Qualification & Onboarding

Enhance efficiency & reduce risk across the supply chain — Streamline the back office by digitizing supplier onboarding and maintenance.

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Supplier Strategy & Segmentation

Easily reach out to your internal stakeholders, colleagues, or customers and get instant feedback on your suppliers’ performance and service with LeanLinking Survey. Create value, achieve desired cost savings, assess supplier compliance, sustainability, diversity, and innovation capabilities to identify and define requirements and procurement evaluation criteria with LeanLinking Non-Conformance Reports.

Improve visibility across the supply chain

By identifying the most vital relationships across your spend categories.

Determine the appropriate supplier relationship management (SRM) activities

By dividing suppliers into different categories based on impact and risk. Is executive-level involvement required? Should you run quarterly business reviews? How do you measure supplier performance? Which particular development activities are required?

Allocate the right amount of time

To supplier activities that offer the highest return on investment for your attention

Align procurement activity with your business objectives

& seamlessly involve stakeholders in supplier segmentation

Relationship Governance

Institute relationship governance with all partners in your supply chain, according to their respective importance. Build trust by guaranteeing that relationship objectives are met to ensure contract compliance and mitigate risks for both parties

Linked to the Supplier Strategy & Segmentation Module,

Relations brings you built-In best practices to guide your governance actions around optimizing engagement with your vendors — fully configurable to your organizational playbook. Spend your time with key Tier 1 and Tier 2 partners, and automate the rest of the interactions with Tier 3 vendors.

The Relationship Matrix

Enables you to map and track relationships between you and your vendors across organizational levels. Stay on top of who is talking to whom, and guide the corporate dialogue.

Create & share meeting minutes on the fly

During your governance meetings — be it Executive Alignment, Performance Dialogues, or any other interaction. Assign actions to internal stakeholders and your supplier's team members. Keep track of all ToDos, and prepare follow-up meetings effortlessly; no more email chains, Excel lists, or frantic searches for the latest progress updates. Everything is here on one platform.

Performance Management

Measure & analyze your supplier’s impact. Set expectations, track performance, and spot problems early to start implementing corrective actions that street clear of potentially devastating disruptions. The challenge lies in possessing the capability to effectively monitor all of your active suppliers in the right way. Relevant KPIs may differ between suppliers, or even for one supplier who delivers into multiple categories, and different businesses may follow diverse methodologies for targets or RAG thresholds.
‍
Use LeanLinking Relations to overcome those challenges:

Collect your stakeholder feedback into supplier performance assessments

Leverage our available best-practice methodology or choose your very own performance dimensions, KPIs, and questionnaires.

Create & share performance reports with internal stakeholders & your suppliers

Flexibly on any supplier, category, region, or business unit dimension.

Leverage automated time series analysis on your key KPIs & changes over time

For performance dialogues with your vendors.

Assign corrective actions & follow-up

To cut cost, alleviate risk, and drive continuous improvement

Supplier Development

With recent disruptions to supply chains and buyer-supplier networks, working closely with your suppliers on development, innovation, and sustainability projects has become much more vital for business success. Harnessing your supplier’s resources to create joint opportunities is all about taking and maintaining control of the vast portfolio of activities you are driving together.

Use LeanLinking as the canvas for your collaboration — from sealing performance gaps through meeting your business objectives, all the way to co-creation and co-innovation. LeanLinking delivers best practices for concerted development efforts, corrective action plans, and project management execution. Our management dashboard provides real-time data and reporting to appraise you of the progress made across the portfolio of projects you are driving with your suppliers.

Insights & Reporting

Increase efficiency and improve communication between you and your suppliers

LeanLinking lets you easily collect, score, calculate, validate, and share data.

Unify all your data for end-to-end supplier insights

Combine all of your supplier data: internal, supplier-reported, third-party, audits, etc. to measure sustainability performance against spend, quality, risk, and other traditional metrics.

Turn supply chain insights into action

Identify issues, hotspots, and improvement opportunities for any supplier, facility, or product in your supply chain and apply those insights to focus efforts for the greatest positive impact.

LeanLinking gives you a dashboard where you have the complete picture on all your suppliers’ performance, service levels, issues, non-conformance cases, risks, projects and documentation — all in just one click.

Risk & Quality Control

Manage supplier risk and enhance quality control throughout the sourcing lifecycle to avoid lost sales, costly recalls, and penalties for non-conformance or legal action.

It’s playing defense and offense — finding competitive advantage by shaping a supply chain resilience strategy focused on disruption avoidance.

Ensure supplier compliance

With a highly scalable governance, risk management and compliance platform that allows you to adapt to a broad range of solutions to your requirements, build new applications and integrate them easily with other core systems.

Increase product quality, boost bottom line, and enhance business reputation

With risk & quality control.

Qualification & Onboarding

Leanlinking Relations lets you avoid expensive mistakes, especially those that may put your organization at legal risk from failed compliance.

Be it national regulations such as the German Supply Chain Act, or international laws such as GDPR or Labor Protection Act, and any other regulatory mandate — Relations brings best practices and methodologies to avert problems down the line by complying with industrial and government regulations in accordance with your internal policies, and validating and educating your vendors regarding your requirements.

Supplier Strategy & Segmentation

Easily reach out to your internal stakeholders, colleagues, or customers and get instant feedback on your suppliers’ performance and service with LeanLinking Survey. Create value, achieve desired cost savings, assess supplier compliance, sustainability, diversity, and innovation capabilities to identify and define requirements and procurement evaluation criteria with LeanLinking Non-Conformance Reports.

Improve visibility across the supply chain

By identifying the most vital relationships across your spend categories.

Determine the appropriate supplier relationship management (SRM) activities

By dividing suppliers into different categories based on impact and risk. Is executive-level involvement required? Should you run quarterly business reviews? How do you measure supplier performance? Which particular development activities are required?

Improve visibility across the supply chain

By identifying the most vital relationships across your spend categories.

Allocate the right amount of time

To supplier activities that offer the highest return on investment for your attention

Align procurement activity with your business objectives

& seamlessly involve stakeholders in supplier segmentation

Relationship Governance

Institute relationship governance with all partners in your supply chain, according to their respective importance. Build trust by guaranteeing that relationship objectives are met to ensure contract compliance and mitigate risks for both parties

Linked to the Supplier Strategy & Segmentation Module,

Relations brings you built-In best practices to guide your governance actions around optimizing engagement with your vendors — fully configurable to your organizational playbook. Spend your time with key Tier 1 and Tier 2 partners, and automate the rest of the interactions with Tier 3 vendors.

The Relationship Matrix

Enables you to map and track relationships between you and your vendors across organizational levels. Stay on top of who is talking to whom, and guide the corporate dialogue.

Create & share meeting minutes on the fly

During your governance meetings — be it Executive Alignment, Performance Dialogues, or any other interaction. Assign actions to internal stakeholders and your supplier's team members. Keep track of all ToDos, and prepare follow-up meetings effortlessly; no more email chains, Excel lists, or frantic searches for the latest progress updates. Everything is here on one platform.

Performance Management

Measure & analyze your supplier’s impact. Set expectations, track performance, and spot problems early to start implementing corrective actions that street clear of potentially devastating disruptions. The challenge lies in possessing the capability to effectively monitor all of your active suppliers in the right way. Relevant KPIs may differ between suppliers, or even for one supplier who delivers into multiple categories, and different businesses may follow diverse methodologies for targets or RAG thresholds.
‍
Use LeanLinking Relations to overcome those challenges:

Collect your stakeholder feedback into supplier performance assessments

Leverage our available best-practice methodology or choose your very own performance dimensions, KPIs, and questionnaires.

Create & share performance reports with internal stakeholders & your suppliers

Flexibly on any supplier, category, region, or business unit dimension.

Leverage automated time series analysis on your key KPIs & changes over time

For performance dialogues with your vendors.

Assign corrective actions & follow-up

To cut cost, alleviate risk, and drive continuous improvement

Supplier Development

With recent disruptions to supply chains and buyer-supplier networks, working closely with your suppliers on development, innovation, and sustainability projects has become much more vital for business success. Harnessing your supplier’s resources to create joint opportunities is all about taking and maintaining control of the vast portfolio of activities you are driving together.

Use LeanLinking as the canvas for your collaboration — from sealing performance gaps through meeting your business objectives, all the way to co-creation and co-innovation. LeanLinking delivers best practices for concerted development efforts, corrective action plans, and project management execution. Our management dashboard provides real-time data and reporting to appraise you of the progress made across the portfolio of projects you are driving with your suppliers.

Insights & Reporting

Increase efficiency and improve communication between you and your suppliers

LeanLinking lets you easily collect, score, calculate, validate, and share data.

Unify all your data for end-to-end supplier insights

Combine all of your supplier data: internal, supplier-reported, third-party, audits, etc. to measure sustainability performance against spend, quality, risk, and other traditional metrics.

Turn supply chain insights into action

Identify issues, hotspots, and improvement opportunities for any supplier, facility, or product in your supply chain and apply those insights to focus efforts for the greatest positive impact.

LeanLinking gives you a dashboard where you have the complete picture on all your suppliers’ performance, service levels, issues, non-conformance cases, risks, projects and documentation — all in just one click.

Risk & Quality Control

Manage supplier risk and enhance quality control throughout the sourcing lifecycle to avoid lost sales, costly recalls, and penalties for non-conformance or legal action.

It’s playing defense and offense — finding competitive advantage by shaping a supply chain resilience strategy focused on disruption avoidance.

Ensure supplier compliance

With a highly scalable governance, risk management and compliance platform that allows you to adapt to a broad range of solutions to your requirements, build new applications and integrate them easily with other core systems.

Increase product quality, boost bottom line, and enhance business reputation

With risk & quality control.

Qualification & Onboarding

Leanlinking Relations lets you avoid expensive mistakes, especially those that may put your organization at legal risk from failed compliance.

Be it national regulations such as the German Supply Chain Act, or international laws such as GDPR or Labor Protection Act, and any other regulatory mandate — Relations brings best practices and methodologies to avert problems down the line by complying with industrial and government regulations in accordance with your internal policies, and validating and educating your vendors regarding your requirements.

LeanLinking’s supplier management platform forms the indispensable technology backbone underlying Good Food Group’s supplier quality and performance practices, enabling us to collaborate in more effective ways internally and with our suppliers.

Freddy Nielsen

Global Head of Quality,
Good Food Group

Our team loves the easy to use interface; with Relations, we have managed to cut non-compliance resolution time by half, and migrated interactions with our vendors almost fully to LeanLinking.

Keely Woolley

Head of Procurement,
DS Smith

This is a game changer for working with suppliers. For the first time we can close the supplier management cycle from strategy through governance to performance managements and supplier development.

Patrick Foelck

Head of Insights and Enablement,
Roche AG

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